FAQs

What is Alkaline hydrolysis/Aquamation?

Alkaline hydrolysis/Aquamation is the combination of  water flow, temperature, and alkalinity to accelerate the breakdown of organic materials.

What is cremation?

The cremation of a pet is a traditional, respectful, clean, and rapid method of reducing a loved one’s remains. A pet is gently laid to rest on the hearth of a crematory chamber and is then exposed to high temperatures that reduce the matter into cremated remains

What is the difference between individual and communal pet cremation?

Individual Cremation—Partitioned Cremation: More than one pet is placed in the cremation chamber and cremated at the same time with some form of separation between pets such as trays, refractory bricks, or space; the pet’s location in the crematory is documented and cremated remains of pets are removed one at a time and kept separated.  Each pet’s individual cremated remains are returned to the client.  (Note: Other terms include “individually separated”, “segregated and individually separated”, or “individually – partitioned” cremation.)   In water based cremations, pets are individually placed into stainless steel trays or baskets which are then secured within a larger chamber during the cremation process.

Communal Cremation— A cremation procedure where multiple pet’s bodies are cremated together without any form of separation. These commingled cremated remains are not returned.

Cremated Remains – The remaining bone fragments after the cremation process is completed. Note: the term “cremains” may also be used; the preferred term is cremated remains, but both are in common use.

Hydrolyzed Remains – The remaining bone fragments after the Alkaline Hydrolysis or Aquamation process is completed.

Can I bring my pet directly to Peaceful Pets?

Yes, you may bring your pet directly to us. Please call so that we are prepared for your arrival. You can also arrange for us to bring your companion into our care directly from your veterinary hospital.

My pet passed away and I am not sure what to do now?

If your pet passes away at your veterinarian’s hospital ask who they choose for cremation services. If your veterinary clinic is one of our customers, there is no need to contact us. They will notify us about your pet and your final arrangement wishes.

If your veterinary hospital does not use Peaceful Pets, simply let them know you have chosen Peaceful Pets Aquamation for your pet’s aftercare needs. You may call us or ask your veterinarian to call us. We will bring your pet into our care from your veterinarian’s office or at any of the emergency or specialty centers and transport your pet to our Care Center.  You are welcome to come to our center to complete the arrangements or contact us by phone: 1-888-255-1002.

If I choose cremation, how soon can I get my pet’s cremated remains back?

Depending on the type of service you choose, our return times may vary. Please contact us for more details.

How do I know that I am getting the right cremated remains back?

This is a common question, and rest assured that your beloved pet is tracked throughout the entire aftercare process. At Peaceful Pets Aquamation, we use a proprietary tracking system called Paws e-Track™, which tracks your loved one through the pet aftercare journey. Your pet is assigned a unique identification number that is electronically scanned at multiple points through the aftercare process, from your veterinarian’s office and throughout our aftercare center. At Peaceful Pets, we offer 100% traceability and transparency.

How much does cremation cost?

The cost will vary depending service you choose. Please call for additional information. We accept cash, Visa, MasterCard, American Express, and Discover.

Do you provide euthanasia services?

We do not provide this service, as only a professional veterinarian may euthanize a pet. We can, however, provide you with several referrals; we have reliable partners in many states that offer humane pet euthanasia after all other wellness options have been exhausted. Please always feel free to call us for any additional help.

Why haven’t I heard of Aquamation?

Aquamation is a well-established technology that has only recently been adapted to the pet industry. Peaceful Pets Aquamation is one of the first companies to offer this service in the country. It is a safe and widely used method of tissue disposition for many medical and educational facilities. The MAYO Research Clinic, Duke University, UCLA, and the U.S. Government are among those using the technology. It is also used in countries all over the world including Great Britain, Australia, and South Africa.

How do I know the remains that I receive are my pet’s?

Whether cremation or Aquamation, this is a chief concern of all pet owners. We are pet owners and advocates ourselves, and the returning of the correct remains is something we take very seriously. Our check-out at the vet, or with the client, is done digitally. That information is automatically entered into our database. The pet is also given a color coded tag, which includes all the most important information. When the pet is checked into our facility, the information is double-checked. Before the Aquamation begins, the information is checked again. Pets are completely segregated by stainless steel partitions in the actual process, ensuring the integrity of the remains. The placement of the pet is diagrammed on a large white board. When removed from the process, the pet is again checked. The bones are processed individually and one pet at a time, again ensuring the integrity of the remains. Our system is guaranteed to make sure you get the proper remains.

What is the difference between cremation and Aquamation?

Cremation, or burning, is an oxidative process, while Aquamation is a reductive process. In fact, Aquamation is essentially an accelerated version of what takes place in natural decomposition.

How does cremation pollute?

Cremation, according to the EPA, can cause the following pollutants to be released into the air: arsenic, beryllium, cadmium, chromium, formaldehyde, mercury and nickel. Crematories often have what are called secondary burners that burn off the toxic particles that they’ve created by the initial burning. While this can keep the toxins from being airborne, they then become toxic ash that requires its own disposal. The incinerators used in cremation burn a great deal of fossil fuel to maintain their temperatures. This spews large amounts of carbon monoxide into the air. In context, the amount of energy it takes to incinerate a cat, would heat your house for three days in -15 degree weather.

What are the environmental benefits of Aquamation?

Besides the process being completely non-toxic, Aquamation only uses 1/20th of the energy and is 1/10th the carbon footprint when compared to cremation.

How else is Aquamation or alkaline hydrolysis used?

Alkaline hydrolysis is the most effective way to reliably destroy infectious viruses and toxins. Tissue digesting machinery is and has been used all over the world by leading hospitals and research laboratories. In fact, it was used in Britain to control Mad Cow disease.

Does Aquamation emit any gasses?

There are no toxic emissions and no contribution to green house gasses with Aquamation.

How long does Aquamation take?

The actual Aquamation process is slow and gentle: it occurs over a 20 hour period.

Are the powdered bones that I receive from the Aquamation safe to handle?

They are totally safe. In fact, they are 100% pathogen and disease free.

What is an animal composed of?

Human beings and our pets are 65% water. Aquamation reduces us to that elemental water.

If a pet has chemotherapy, can it still be Aquamated?

Aquamation destroys all pathogens. For example, if your pet had chemotherapy, the Aquamation process would render any cytotoxic agents (chemotherapy drugs) harmless.

If my pet had surgery requiring plates or screws to be used (broken leg etc.), can it still be Aquamated?

Yes, the metal will survive the process and can be returned to you if requested.

Can my pet’s favorite toy or blanket be Aquamated along with it?

Aquamation is only an acceleration of what Mother Nature does. Consequently, only 100% organic items can be included in the actual process — special food treats, flowers etc. are all fine. We suggest that toys or pieces of a favorite blanket be placed in the urn. We are also happy to keep toys or blankets with your pet until the actual process. We will then return them to you or donate them if you so choose.

Is the water remaining after Aquamation dangerous?

The remaining water is not only benign, but beneficial. It can be used as a rich, organic fertilizer.

Are the alkalis used in Aquamation safe for the environment?

Yes. In fact, the alkalis only make up 5% of the solution. The remaining 95% is simply water. At the end of the 20 hour cycle, the alkali have been used up.

Where does the water go?

The nutrient rich liquid waste can be used in different ways. The local city is happy to have the water, since it is often beneficial to the community’s waste water plants. In many states the water is made available to farmers. It is being used with success on several farms and anecdotal evidence shows that the potential is enormous.

How long has alkaline hydrolysis been used?

Alkaline hydrolysis, now known as Aquamation, is a new application of a well-established technology. It was actually patented in 1888 in Great Britain.

What happens to the blankets and beds that are with the pets that come to Peaceful Pets?

We wash all blankets and beds, and then donate them to local animal shelters.